Customer Service Rep.

  • Location
    Albuquerque , New Mexico
  • Salary
    $13.50/Hour
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temp to Hire

Primary Job duties: The CSR plays a crucial role as the first-impression maker for all clients of the company. Duties include retail store coverage, greeting all walk-in and phone clients, educating customers about product knowledge, generate retail sales, transactions and cash handling. This individual has to understand the basic concepts of health insurance billing, qualifying patients for services, authorizations, prescriptions�etc. Client will provide training for the duties of this job but would prefer candidates with an established knowledge base.
Approximately 40 hours per week, rotated schedule changes every 8 weeks (8 weeks with rotation 1 then 8 week with rotation 2)
Rotation 1: Monday � Friday, 8:00 a.m. � 5:30 p.m. = 40 hours per week
Rotation 2: Tuesday � Friday, 8:00 a.m. � 5:30 p.m., Saturday, 9-4 p.m. = 40 hours per week
Basic Knowledge Requirements: Computer literate, at least 35 wpm, enthusiastic, ability to multitask, detail oriented, responsible, solid decision making skills and person friendly.
Experience: Preferred Minimum 1 year of Medical Administration/Clerical. Secondary Preferred minimum 1 year of retail/sales experience.
Lifting Requirements: 10 lbs. frequently and up to 35 lbs. infrequently. Sitting for long periods of time as well as standing for hours at a time are physically required.

Possibiity 90 Day Temp to Hire
MUST BE ABLE TO PASS DRUG SCREEN AND BACKGROUND CHECK.

PLEASE ONLY APPLY IF YOU MEET THE JOB DESCRIPTION ABOVE.

Primary Job duties: The CSR plays a crucial role as the first-impression maker for all clients of the company. Duties include retail store coverage, greeting all walk-in and phone clients, educating customers about product knowledge, generate retail sales, transactions and cash handling. This individual has to understand the basic concepts of health insurance billing, qualifying patients for services, authorizations, prescriptions�etc. Client will provide training for the duties of this job but would prefer candidates with an established knowledge base.
Approximately 40 hours per week, rotated schedule changes every 8 weeks (8 weeks with rotation 1 then 8 week with rotation 2)
Rotation 1: Monday � Friday, 8:00 a.m. � 5:30 p.m. = 40 hours per week
Rotation 2: Tuesday � Friday, 8:00 a.m. � 5:30 p.m., Saturday, 9-4 p.m. = 40 hours per week
Basic Knowledge Requirements: Computer literate, at least 35 wpm, enthusiastic, ability to multitask, detail oriented, responsible, solid decision making skills and person friendly.
Experience: Preferred Minimum 1 year of Medical Administration/Clerical. Secondary Preferred minimum 1 year of retail/sales experience.
Lifting Requirements: 10 lbs. frequently and up to 35 lbs. infrequently. Sitting for long periods of time as well as standing for hours at a time are physically required.

Possibiity 90 Day Temp to Hire
MUST BE ABLE TO PASS DRUG SCREEN AND BACKGROUND CHECK.

PLEASE ONLY APPLY IF YOU MEET THE JOB DESCRIPTION ABOVE.

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Reference number US_EN_1_025291_11723580