Customer Service Rep

Adecco is currently assisting a local financial services client in their search to fill an Customer Service Rep role in Alpharetta GA!

Apply NOW if you meet the qualifications listed below!

Customer Service Representative – Alpharetta GA

6-8 Months W2 Contract

$17.00 per hour

ON Site interviewing 2300 Lakeview Parkway

( 6 MONTH possibly longer Contract)

****What is the true start date: ASAP
Will this request go longer than listed: It’s possible for the contract to be extended
Is there training? If so what is that schedule: Training will be provided M – F from 8am – 5pm
What is the regular working schedule: We offer flex scheduling with start times from 6:30am – 9:30am and end times from 3:30pm – 6:30pm
What skill sets or experience is needed: Just need to be able to file electronic documents, a pensions background would be nice.
Can you provide a brief overview of a normal working day: This person would mainly be responsible for uploading documents to our imaging system and mailing letters created by the time . It’s a possibility that we may have this individual progress to handling more death processing responsibilities. ****

Pensions experience is a plus. This position will be responsible for reviewing death claim letters sent by the BCS Team and loading completed letters to our imaging platform. The roles and responsibilities of this position could extend to working with internal partners to resolve issues related to death processing for annuity contracts. Additionally, this position may require working with special projects as necessary. Candidate needs to be familiar with standard concepts, practices, and procedures in the pension’s field. Works heavily with Microsoft Word and Excel, and has demonstrated quick learning of proprietary systems. Knowledge of processing journal entries is a plus; this position will handle the escheatment process of death benefits due from a participant’s pension plan. Has excellent research and analytical skills; and is comfortable working within a team. Position requires a high school diploma with 2-4 years of experience in pensions or a related field. A Bachelor's degree in Business is desirable.

If you have any questions surrounding the application process, please feel free to reach out to:

Leonor Reyes Or send your resume for consideration

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed below. For other opportunities available at Adecco go to

Please send a word document of your updated resume for consideration.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_409646