Customer Service Rep

 

Adecco is currently assisting a local client in their search for a Customer Service Representative job in East Greenwich, RI

 

Apply now if you meet the qualifications listed below!

 

Type:              Fulltime (40 hours / week) contract

Length:           6 + months

Pay:                $14.78 / HR

Shift/Hours:   Mon-Fri, 8:00 to 5:00P

 

Responsibilities for this Customer Service Representative job include, but are not limited to:

  • Respond to customer requests via telephone or email, providing excellent service to customers who have insurance or other financial service products or benefit plans
  • Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
  • Efficiently process transactions and refer requests for other policy modifications to appropriate areas
  • Track responses to ensure completion
  • Enhance and strengthen the relationship between customer and client using strong communication skills, keen listening skills and empathy
  • Support special product and/or service campaigns as needed, or if solicited by the customer
  • Efficiently access and navigate multiple electronic systems to provide complete and integrated response to customers inquiry.
  • Perform in consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills

 

Qualifications for this Customer Service Representative job:
 

  • High school diploma/GED; some college preferred
  • 0-2 years related business experience
  • Strong verbal/written communication skills: able to leverage effective listening skills
  • Excellent time management skills and attention to detail
  • Customer service skills with desire to make a difference to ensure each customer experience is exceptional
  • Computer knowledgeable
  • Previous experience with Health insurance or Death claims preferred

 

 

 Why work for Adecco?
 

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
 

IMPORTANT: This Customer Service Rep job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

 

  • Apply with Adecco

Reference number US_EN_99_022862_610296