Customer Service Rep II

  • Location
    Moorestown, New Jersey
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

POSITION: Customer Service Rep II
LOCATION: Moorestown, NJ
DURATION: 6 months *Possibility of extension*
PAY: $14.00-$16.00/hour


This position is responsible for determining product needs by patient, placing Part B qualified and non-qualified orders, resolving customer issues and tracking customer enteral product inventories.
Position gathers and reviews patient billing and medical information to determine if patients' diagnoses qualify and products required are covered under Medicare Part B benefits, while ensuring that we are compliant with the Federal Health Care program.
This position has high level of responsibility and accuracy due to governmental billing, which is subsequent to their activities (their functions create the claim detail that is submitted to the Medicare Part B program).

Minimum Requirements
1+ years customer service experience
1+ years medical or insurance industry experience
Customer Service Experience, basic computer knowledge (Excel, MSWord, Outlook), prior call center experience a plus.

Additional Knowledge & Skills
Reading, writing, arithmetic, good communication skills, PC and word-processing skills, and some knowledge of the company products

HS Diploma or a Degree

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Simon Kaczowka at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_399383