customer service rep

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative role in Jacksonville, FL! Apply now if you meet the qualifications listed below!



Responsibilities, Qualifications, & Details:
Job Title: Customer Service Rep III
Shift: Mon-Fri, 40 hrs. (8 hr. shifts between 8:30AM-6:30PM)
Location: Jacksonville, FL 32246
Pay Rate: $15.00/hr.
Duration: 1 year contract starting 03/08/2019 to 03/06/2020


Description/Requirements

Critical role in effectively managing daily business objectives with phone volume and service level management through the Clients Service Lines
Provides support for the Branch Offices to ensure all necessary tools, training and client experience are being provided
Support includes daily interaction with Branch Offices, the Business and Product Partners and various operational teams within the Clients Service Network
Responsible for providing service support for the Clients Service Team in Client and Managed Account Services
Service inquiries from the branch offices include enrollment, maintenance, termination and billing of accounts managed products and account opening and maintenance for retail and business brokerage product






4 year college degree (prefer management, finance, accounting) (**Recent college grads are acceptable**)
In-bound call center experience preferred
Strong customer service experience
Financial terms knowledge - dealing with products in trading and accounts product types
Excellent PC skills – Proficient with MS Office applications



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at jenifer.robinson@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_409919