Customer Service Rep Level III

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative III role in Jacksonville, FL! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Job Title: Customer Service Representative III
Shift: Mon-Fri, 8AM to 6:30PM
Location: Jacksonville, FL
Pay Rate: $15.00/hr.

Description/Requirements

Call center based environment that is also responsible for the centralized review and approval of various retirement and retail distribution and disbursements requests
The Centralized Document Control Associate is responsible for performing a complete review of all transactions assigned to their work queue and insuring that client instructions are being processed as requested
Associates will be required to take incoming calls which will allow them to build skill sets relating to direct and indirect client interaction while maintaining their weekly goals
Calls will range from retail and retirement account knowledge on general IRS guidelines to processing distribution requests entered by the branch offices for our national clients
Associates will undergo an extensive training course with both classroom and on the job training with a certified mentor
Candidates should be self-motivated, eager to learn and detail oriented within the workplace environment
Internal Career Progression opportunities afford hard working individuals the ability to create a well-rounded work experience
Should have experience in customer service and be able to work in a team environment
Excellent written and oral communication skills required
Strong computer and keyboard skills required
Ability to manage issues through to resolution required
A 4-year college degree is desired



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Angie Castillo; 631-844-7325; angie.castillo@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_409532