Customer Service Rep

New
  • Location
    Port Saint Lucie , Florida
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill a Customer Service Rep position in Port St. Lucie, FL! Apply now if you meet the qualifications listed below!

Work Schedule
Required availability from 7am-8pm, M-F. Schedule usually created three weeks in advance.
Positions are PART-TIME, potentially increasing in hours based on business needs


POSITION: Customer Service Rep
LOCATION: Port St. Lucie, FL
DURATION: 4 months

PAY RATE: $11.50 to $12.00/hour W2

Responsibilities

• Answering Incoming Patient Calls
• Conducting Outbound Calls to Patients and Physician offices
• Answering Patient inquiries, using multiple system resources to research and resolve various issues.
• Scheduling patients for appointments with physician office(s) following physician specific scripts and requirements.
• Updating patient accounts as necessary, to include demographics and insurance
• Building strong long lasting relationships with clients and patients
• Providing reports to management staff regarding daily activities, process improvements, etc.
• Other Duties as assigned

Qualifications
• High School Diploma or equivalent work experience required
• 1 – 3 years of work experience preferred
• Healthcare and/or insurance billing or processing and customer service preferred
• Bilingual capabilities (Spanish or Russian and English) preferred but not required
• Active listening skills
• Ability to navigate multiple various computer systems
• Ability to type 30+ WPM
• Ability to work in an environment with little supervision needed
• Ability to use Microsoft office applications such as Word, Excel and Outlook
• Ability to work in a moderately noisy, fast pace and changing environment





How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Patrick Higgins at patrick.higgins@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_399167