customer service rep

New
  • Location
    Port Saint Lucie, Florida
  • Job type
    Contract/Temporary
  • Category
    Medical & Science - Administration


POSITION: Customer Service Representative
LOCATION: Port ST. Lucie, FL
DURATION: 4 month - Temp to Hire
PAY: 12/hr
Hours: Part Time - 20 hours per week - Open availability required from 7am to 8pm (M-F).


please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com, or to chat live click this link: https://flashrecruit.com/user/MattGreene

Position Summary
Responsible for providing 1st class customer service to our patients by treating them with courtesy and respect.

Responsibilities
• Answering inbound calls and placing outbound calls to update patient demographics, schedule appointments, order supplies, physician referrals, prescription refills, collection of payment, and answer general questions.
• Conducting outbound calls to patients and physician offices
• Answering patient inquiries, using multiple system resources to research and resolve various issues.
• Scheduling patients for appointments with physician office(s) following physician specific requirements
• Updating patient accounts as necessary
• Building strong, long-lasting relationships with clients and patients
• Providing reports to management staff regarding daily activities, process improvements, etc.
• Other duties as assigned

Qualifications
• High School Diploma or equivalent work experience required.
• Healthcare and/or insurance billing or processing experience preferred
• Customer Service experience preferred
• 1 – 3 years of work experience preferred
• Bilingual (Russian or Spanish and English) preferred but not required.
• Ability to type 30+ WPM
• Ability to navigate multiple various computer systems
• Ability to work in an environment with little supervision needed
• Ability to use Microsoft office applications such as Word, Excel, and Outlook
• Ability to work in a moderately noisy, fast pace and changing environment
• Effective/Clear verbal and writing communication skills
• Excellent Attention to Detail
• Effective Active Listening Skills
• Schedule Flexibility
• Organized
• Friendly, team-player
• Patient


please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com, or to chat live click this link: https://flashrecruit.com/user/MattGreene


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Taylor Mannett at taylor.mannett@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_399573