customer service rep

  • Location
    Queensbury, New York
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service


POSITION: Customer Service Rep.
LOCATION: Queensbury, NY
DURATION: 3 Months *Possibility of extension*
PAY: $12.5 / hr
Hours: 10:30 - 7 pm


***Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor applicants with the following work visas: H1B, H2B, E3, TN1***


please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com, or to chat live click this link: https://flashrecruit.com/jobs/296682


This position is responsible for providing outstanding customer service to the patients. This position is responsible for assuring that the patients understand their financial responsibilities and for assisting self-pay patients in making payment arrangements for their balances according to company policies.
1. Confirms patient insurance eligibility and/or benefits.
2. Patient payment posting.
3. Generate patient statements.
4. Answer phone calls.
5. Provides customer service to patients inquiring about their patient statements.
6. Determines required deposits and arrangement payment agreements
7. Audit charts for correct income verification process.
8. Correct bad addresses
9. Discuss and educate family members on various services offered by the Center and methods of payment for
those services including but not limited to Medicare, Medicaid, Insurance and Private Pay.
10. Makes appropriate adjustments to patient accounts in accordance with company policies.
11. Work with eligible patients to apply for applicable assistance programs.

Work Schedule: 10:30 – 7pm


please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com, or to chat live click this link: https://flashrecruit.com/jobs/296682



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.



IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com, or to chat now follow this link: https://flashrecruit.com/jobs/296682



The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_400373