Customer Service Rep

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Rep role in Salem, OR!  Apply now if you meet the qualifications listed below!
 
Customer Service Rep – Salem, OR
3 months (contract)
Monday – Friday 8am – 5pm
$14.42 / hr.
 
Specific Duties

  • Serve as a primary contact for inbound customer inquiries via telephone, Internet, e-mail or facsimile transmission
  • Provide customer service assistance for all internal and external customers
  • Answer customer questions related to orders, RMA’s, product availability, pricing, etc. via phones and/or email
  • Process orders in Oracle ERP
  • Process RMA requests in Oracle ERP
  • Maintain required quality levels for phone and data entry activities
  • Follow pre-defined procedures to identify, evaluate, solve and escalate customer issues
 
Must Have:
  • High School Diploma or equivalent
  • Excellent customer service skills
  • Good PC skills
  • Good organizational skills and ability to prioritize
  • Experience in Oracle, ERP preferred
  • Call center experience not required but looking for strong and well-rounded customer service background
 
How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.
 
IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.
 
If you have any questions surrounding the application process, please feel free to reach out to Malisa Castillo at malisa.castillo@adeccona.com.
 
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
 
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_022862_428947