Customer Service Rep - Senior

  • Location
    Irvine, California
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill –Customer Service Rep - Senior in Irvine, CA! Apply now if you meet the qualifications listed below!

**1. Answer Inbound Calls
2. Resolve Member/Provider Inquiries
3. Provide Claims disposition
4. Provide Authorization status
5. Master internal department workflow process

Must have qualifications/experience:
1. Healthcare experience working within a call center environment
2. Claims knowledge
3. Eligibility
4. Risk - payment methodologies (ffs vs CAP)
5. Ability to attain quality call outcomes - 5 star service
6. Bilingual Spanish, Vietnamese, Farsi, Korean, Chinese preferred (any or all)

Shift Start/End Time: 8:30 to 5:00 pm

Dress Code: business casual

Dress Code: Business Causal
If you have any questions surrounding the application process, please feel free to reach out to LEONOR REYES

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_404990