Customer Service Rep - Senior

Adecco is currently assisting a local client in their search to fill Customer Service Rep – Senior in Minnetonka, MN!
Description:

This is an ongoing need. potential to convert full time for the right fit.

Candidates for this position process member assessments into an access database and into CareOne (a clinical computer software application.) Responsibilities may include the following: Keeping track of received data and source documents. Compiling, sorting, and verifying data to be entered. Contacting preparers of source documents to resolve questions, inconsistencies or missing data. Enter alphabetic, numeric data for source documents into a computer following the format displayed on the screen. Review error reports and enter corrections into computer. File and route source documents after entry as appropriate. Respond to inquiries regarding entered data. Make telephone calls to pharmacies and members. Communicate with clinicians by email to obtain missing information. Send letters to members.
Candidates for this position should have excellent computer skills, high accuracy and attention to detail. Prefer experience in medical terminology, data entry, customer service.

Mon-Fri - standard - flexible 8 hour

Dress Code: Casual IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.


If you have any questions surrounding the application process, please feel free to reach out to Yulia Le Good, Yulia.legood@adeccona.com, tel. 631-844-2804

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.
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Reference number US_EN_2_022862_412321