CUSTOMER SERVICE REP SYLMAR CA PPGAJP00000540

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative in Sylmar, CA!  Apply now if you meet the qualifications listed below!

           

POSITION SUMMARY

  • Responsible for the entry of orders from customers for products and services
  • Effectively communicates with the customer to establish overall customer status
  • Accurately identifies the type, amount and required date of product ordered and coordinates with shipping to meet customer specific requirements
  • Coordinates resolution of non-conforming products and issues
  • Accurately quotes prices using standard pricing information and customer specific pricing agreements
  • Accurately calculates total prices and quantities related to sales orders
  • Verify the necessary information related to inventory
  • Work with manufacturing to expedite orders to meet customer demand
  • Accurately updates, maintains or completes customer information and order status
  • Ensures accuracy of all sales orders
  • Provides necessary information for the shipment of product
  • Continuing interface with Sales & Marketing Representatives in developing plans for customer service and satisfaction
  • Clarifies customer needs of products
  • Communicates with Quality to ensure our conformance with customer requirements
  • Complies with Health, Safety and Environmental requirements and procedures at all times
  • Performs other tasks as assigned.

 

SKILLS AND QUALIFICATIONS

  • High school degree or equivalent combination of education and/or experience
  • Basic administrative experience required
  • Must be able to effectively read, write, and communicate in English
  • Must be able to perform basic mathematical calculations including decimals, fractions, and percents
  • Must be able to operate a personal computer and perform accurate data entry operations
  • Must be able to successfully pass PPG’s Customer Service Assessment
  • Must be able to wear required PPE when applicable with or without reasonable accommodation

 

This position requires the use of, or access to, information subject to the International Traffic in Arms Regulation. Accordingly, only U.S. Citizens, Green Card holders and political asylees or refugees are eligible to apply.

 

Success Factors – Prime Success Factors (focus on results, drive change, promote teamwork, build trust & respect, understand market & customer perspective) plus the following: Attention to Detail, Communicate and Share Information, Build Strong Work Relationships, Plan and Organize

 

Role: Contract

Title: Customer Service Representative

Location: Sylmar, CA

Pay: 16+/hr  

Start: ASAP

Shift: M-F 8:00am – 5:00pm

Duration: 4 months

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Lisbeth Vences at lisbeth.vences@adeccona.com. You can also email your most current resume in word format to the email listed.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

  • Apply with Adecco

Reference number US_EN_99_022862_11989968