Customer Service Rep


We are currently hiring individuals to help make a difference in our community and communities surrounding us. Our client has a mission and their mission is no matter what role within their organization the employees work towards a common goal and that is to help and improve the lives of others around us. Recruit prospective blood donors from a variety of sources by phoning individuals, groups, organizations, businesses, churches and schools. Contact previous, special, apheresis or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals High school diploma or equivalent required Minimum two years of telephone and customer service or telemarketing experience.
Must have previous call center experience
Must have computer experience
Must have excellent customer service skills and problem-solving skills
Must have at least 2 years of sales experience
Must be able to communicate effectively
Must be able to pass a background and drug test
Must be able to pass all assessments given
Must have flexible schedule
Must be able to work as early as 7:00 AM to 9:00 PM
Must be able to work Saturday and Sunday
Must have reliable transportation

Part times shifts are in need - this includes evenings and weekends

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Reference number US_EN_99_020392_351675