Customer Service Rep

ADECCO’s assisting premier client’s search for: Customer Service Rep

W2 Contract 12+ months (M-F 7:30 am - 5 pm)
$13.76 per hour


Summary: Responsible for interacting with customers to correct product registration concerns. These corrections will include address validation errors, missing serial number errors, and warranty lookup errors. Must be able to communicate effectively with customers by email and phone to complete corrective actions required.

Education/Experience: High School Diploma or equivalent. Entry level to 2 years customer service related experience and office setting experience required.

Skills and Competencies: Strong verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Strong organizational skills. Previous experience with computer applications, such as MS Outlook, Word, Excel, Access, and Explorer.
Major Responsibilities:
• Accepts product registration concerns through the Warranty Management System.
• Resolves each concern based on established guidelines
• Ability to clearly document reasons for changes to product registration and communicate changes to customers.

**Must be eligible to work for any employer in the U.S. without sponsorship / NO corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.

***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

Click on “Apply Now” to be considered for this position or other opportunities with Adecco.

If you have any questions surrounding the application process, please reach out to: Leonor.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k)and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_406050