Customer Service Rep





ADECCO’s assisting premier client’s search for Contract, Customer Service Rep

Contract, Customer Service Rep
Duration: 6 months
Walnut, CA
Pay Rate: $17.00 Per hour


Summary:
Responsible for interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Education/Experience:
High School Diploma or equivalent. 2 to 4 years customer service related experience required.

Skills and Competencies:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one’s time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.

Major Job Duties and Responsibilities:
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.




**Must be eligible to work for any employer in the U.S. without sponsorship / NO corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.


***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

Click on “Apply Now” to be considered for this position or other opportunities with Adecco.

If you have any questions surrounding the application process, please reach out to: Laurie.Czechowski@adeccona.com


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k)and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled




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Reference number US_EN_2_022862_406248