Customer Service Rep

Adecco is currently assisting a local financial services client in their search to fill an Customer Service Rep role in Warwick, RI!

Apply NOW if you meet the qualifications listed below!

Customer Service Representative – Warwick, RI

7 Months W2 Contract

$14.82 per hour

Shifts: varies – Monday through Friday – shift is 8 hours between 8am and 9pm

Training hours and duration – Training is 5 weeks and is held Monday through Friday from 8:30am to 5pm

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Required Skills:

Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations
Excellent oral & written communication skills
Superior telephone etiquette
Excellent listening skills and ability to articulate ideas
Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of the client
Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers
Strong organizational skills
Strong ability to multi-task
Demonstrated ability to manage stress
Basic computer skills
Ability to “think out of the box” to generate innovative process improvements
Strong solid math and analytical skills
Ability to work various shifts within hours of operation
Flexibility is a must, as shift can/will change to meet business needs and additional hours may be expected if a business need requires it.

Must Have:

High School Diploma or equivalent
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Previous strong call center/customer service

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed below. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to:

Leonor Reyes Or send your resume for consideration Leonor.Reyes@adeccona.com

Please send a word document of your updated resume for consideration.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_407089