customer service rep

  • Location
    West Des Moines, Iowa
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Rep - Senior role in West Des Moines, IA! Apply now if you meet the qualifications listed below!

Customer Service Rep - Senior – West Des Moines, IA
6 months
Monday – Friday 8am - 5pm
$18.18 / hr.

Specific Duties

Processes and reviews Deceased Claim notification or claim paperwork transactions

Request, review pending death claims to verity case is "in good order" and then processes the case in the administrative system

If Deceased Claim is "not in good order" call out to agent, beneficiary, etc. for additional requirements
Perform other Post Issue Representative functions, as necessary

May author original correspondence and perform intermediate to complex research projects

Performs other related duties as assigned or required

Must Have:

Requires High School Diploma with 1-2 years related business experience

Strong customer service and phone etiquette

High level of professionalism

Strong attention to detail

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to Malisa Castillo at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_399683