Customer Service Representative 2nd shift hours only


Adecco is currently assisting a local client in their search to fill a Call Center/ Customer Service Representative role in Houston, TX! Apply now if you meet the qualifications listed below!

Call Center CSR – Houston, TX
Length of assignment: 3-6 months (contract)
Need 10 people to each shift (5 need to be bilingual on each shift)
Shift 1: M-W 8am - 7pm
Shift 2: Th - Sat 8am - 7pm
Pay rate $18

Job Description:

Determines callers’ needs in an appropriate manner through active listening

Accesses internal computer-based systems to verify callers’ status and guide their call as needed

Provides information and referrals to callers to help them access resources that support their recovery

Enters caller information into computer-based systems to track call activity and to ensure the accurate tracking of inquiries and their status

Works in an effective manner with Supervisor and other client staff

Positively and accurately represents the client all interactions with clients and partner agencies

Performs other duties as assigned

Must Have:

High School Diploma or equivalent

6months+ call center experience in outbound calling

Ability to work in a fast pace environment

High attention to details

Excellent customer service and telephone etiquette skills

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Leonor Reyes at Leonor.Reyes@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_407347