Do you come from a professional call center environment? Are you interested in joining a thriving company? Adecco is recruiting for an experienced customer service representative for a customer in Austin. Pay 15.00 an hour, Don't miss out of this opportunity!
Responsibilities:
- Responsible for answering partner billing and transaction questions, marketing and promoting debit card services, and partner orientation
- Serve as "debit card industry expert" in support of partner sales efforts
- Develop a client portfolio including relevant users, technical documentation to support sales efforts, and client use of the product
- Manage existing partner base, working with sales staff
- Liaison with internal business development, operations team, marketing, and customer service to ensure partner satisfaction
- Identify market opportunities for enhancements to existing products and development of new products
Skills/Education/Experience:
- Excellent oral, written and interpersonal communication skills
- Extremely professional, personable and outstanding at communicating in a positive and effective manner
- Must be a champion of superior Customer Service
- Working knowledge of computer operation, including proficiency in MS Access, Word, and Excel
- Ability to demonstrate strong organizational skills
- Ability to prioritize workload and work efficiently with minimal supervision
- Outbound sales experience preferred
- Complete knowledge of all Call Center policies preferred
- Bilingual (Spanish) preferred
Equal Opportunity Employer Minorities/Women/Veterans/Disabled