Customer Service Representative

Do you come from a professional call center environment? Are you interested in joining a thriving company? Adecco is recruiting for an experienced customer service representative for a customer in Austin. Pay 15.00 an hour, Don't miss out of this opportunity!

Responsibilities:

  • Responsible for answering partner billing and transaction questions, marketing and promoting debit card services, and partner orientation 
  • Serve as "debit card industry expert" in support of partner sales efforts 
  • Develop a client portfolio including relevant users, technical documentation to support sales efforts, and client use of the product 
  • Manage existing partner base, working with sales staff 
  • Liaison with internal business development, operations team, marketing, and customer service to ensure partner satisfaction 
  • Identify market opportunities for enhancements to existing products and development of new products  

Skills/Education/Experience:

  • Excellent oral, written and interpersonal communication skills 
  • Extremely professional, personable and outstanding at communicating in a positive and effective manner 
  • Must be a champion of superior Customer Service 
  • Working knowledge of computer operation, including proficiency in MS Access, Word, and Excel 
  • Ability to demonstrate strong organizational skills 
  • Ability to prioritize workload and work efficiently with minimal supervision 
  • Outbound sales experience preferred 
  • Complete knowledge of all Call Center policies preferred 
  • Bilingual (Spanish) preferred 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_027673_1200832