Customer Service Representative

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative role in Baltimore, MD! Apply now if you meet the qualifications listed below!

Customer Service Representative – Baltimore, MD
12 months (contract)
Training: 4-6 weeks from 8am – 4:30pm
Shift: Between 7am – 7pm (possible overtime and some weekends)
$15.70 / hr.

Specific Duties

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction
Customer Service Representative will be the liaison between BGE and our customers to schedule appointments for a variety of maintenance reasons
Will also be responsible for inbound and outbound calls and sending emails and letters to customers
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior

Must Have:

High School Diploma or equivalent
0-3 years of experience in the field or in a related area
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Relies on instructions and pre-established guidelines to perform the functions of the job
Works under immediate supervision
Primary job functions do not typically require exercising independent judgment
Typically reports to a supervisor or manager


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to Malisa Castillo at malisa.castillo@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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