Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Customer Service Representative position in Boston, MA! This is a long term opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!

Customer Service Rep - Senior

Order Info:

*** Candidates can be located in either Boston, MA or Eden Prairie, MN. MN office location is:

MN-103 Eden Prairie
11000 Optum Circle, Eden Prairie Minnesota 55344

Job consists of receiving inbound calls and emails from providers, making outbound educational calls for training purposes on billing, prior authorizations, and enrollment and revalidation.

IDEAL BACKGROUND: Healthcare customer service background would be ideal. Any customer service in a high call volume position is a plus also.

TOP REQUIREMENTS: High school education or equivalent, healthcare customer service experience, and Microsoft Office experience.

*** What experience will set candidates apart from one another? A positive work first attitude without worrying about whats in it for them.?

SOFT SKILLS: Ability to function in an environment with a lot of change. Ability to interact with all levels of an organization.

Specific Duties:
1. Provide telephonic customer service
2. Resolve caller inquiries timely and professionally
3. Other work as assigned

Must have qualifications/experience:
1. High school education
2. 2 years customer service experience in high volume environment
3. Medical terminology knowledge
4. Microsoft Office experience

Shift Start/End Time: 8:00 AM EST through 4:30 PM EST

Dress Code: Business casual

Adecco provides one of the most comprehensive benefits packages in the industry to contract employees.

Candidates interested in this Opportunity should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Kristin Kaiser at

This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above, however your resume must be received via the “apply now” button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_286200_410125