Customer Service Representative - Call Center

  • Location
    Cypress , California
  • Salary
    $ 15.5 - $ 17
  • Job type

  • Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers.
  • Direct phone-based customer interaction to answer and resolve a wide variety of inquiries.
  • Provide Phone Support to Drive Resolution of Caller Questions/Issues Maintain Productive Relationships/Interactions with Callers.
  • Demonstrate Business/Industry Knowledge
  • Provide Consulting/Education on Caller Issues/Trends Applies knowledge/skills to activities that often vary from day to day.
  • Demonstrates a moderate level of knowledge and skills in own function.
  • Requires little assistance with standard and non-standard requests.
  • Solves routine problems on own - Works with supervisor to solve more complex problems.
  • Prioritizes and organizes own work to meet agreed upon deadlines.
  • Works with others as part of a team.
  • Shift Start/End Time anywhere between: 7am-7pm
  • Dress Code: Business Casual
  • Minimum Education Requirement Highschool/GED or equivalent

  • Apply with Adecco

Reference number US_EN_99_028082_11650400