Customer Service Representative / Call Center

  • Location
    Springfield, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 13 - $ 14 / Hour
  • Category
    Call Center & Customer Service

Ring Ring. That's opportunity calling for you. We're hiring experienced temp-to-hire call center representatives in the Springfield area. Call Center Representatives are important for making sure the world's best companies have the best reputation.  We're looking for enthusiastic problem solvers; if you love talking with people and helping them find a solution, we want to hear from you.

 

Here are some of the responsibilities you'll have:

  *Handle in-bound and out-bound calls from our

   customers in insurance, mortgage, banking and

   property loss.

  *Identifying and resolving complaints; this is

   your chance to be a creative in finding a

   solution.

  *Use computer system to track customer

   interactions, record details of inquiries,

   complaints, or comments, as well as actions

   taken. Organization is key.

  *This role requires listening to our customer's

   concerns and showing empathy while resolving

   their issue.

 

These are the qualities we're looking for in an experienced call center rep:

  *Above all, friendly. It isn't always easy, but     

   the key to success is helping a customer turn a

   frown upside down.

  *Works well in a fast paced/high stress

   environment

  *General computer skills

  *Skilled at problem solving and conflict

   resolution

  *At least 1 year call center or customer service

   experience

  *High School Diploma or GED required

 

Generally, Mon-Fri; 8a-5p or 9a-6p. Some shifts will work Saturday from 9a-3p as needed

*$13-$14 depending on experience

 

So, a little bit about us. We're the worldwide leader in staffing, but it's only because of all the great people we have working with us. We place over 70,000 people with the world's most well-known companies every day, but that's not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you're temporary. Does this all sound good to you? If you ask us, we'd make a great team. Isn't it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. Call 937.356.6990 or 937.237.1831 to get started!

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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