Customer Service Representative

New

Adecco is assisting a local client in recruiting a Customer Service Representative in Carlsbad, California. Candidate must be local to the San Diego area since this is an onsite long-term opportunity that will give you valuable experience to enhance your career. As a CSR, you will be processing customer related transactions including inbound requests for quotes, orders, or inquiries originated by phone and email. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!

 

Responsibilities for this Customer Service Representative job include:

  • Processes inquiries regarding order status, inventory availability, delivery dates and updates, and pricing from internal and external customers originated via multiple tools and channels
  • Create and update spares quotes and sales orders in ERP system in a timely manner
  • Responsible for expediting orders to meet business needs
  • Coordinates the retrieval of approvals when required for discounts, price variances, credits, warranties, returns, free-of-charge, and high-valued orders
  • Maintain customer related data in Customer Relationship Management database
  • Follow established processes in communicating with other teams to resolve problems and obtain required information needed in addressing customer needs
  • Conduct themselves in a way that fosters a positive, supportive, and professional work environment in which everyone is treated with dignity and respect
  • Performs other duties as assigned
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    Shift:

  • Monday to Friday: 8:00 AM – 5:00 PM
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    Qualifications:

  • Minimum one year of CSR experience preferred
  • SAP experience preferred
  • Previous case management system experience preferred
  • Strong computer knowledge and skills
  • Excellent verbal and written communication skills
  • Excellent organization skills
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    Adecco provides one of the most comprehensive benefits package in the industry to contract workers.  Benefits are available to you as a contractor after one week of employment.

     

    Click on Apply Now to be considered for the Customer Service Representative in Carlsbad, Ca or any related opportunities with Adecco.



    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_025121_1620997