Customer Service Representative

Title: Customer Service Representative

 

Adecco is assisting a local client in recruiting for a current Customer Service Representative job in Chicago. As a Customer Service Representative, you will Managing large amount of inbound and outbound calls and Identifying customers’ needs to clarify information, research every issue and providing solutions drafting correspondence.  If you meet the qualifications listed below, please Apply Now!

 

Responsibilities include:

  • Support Sales, Supply Chain, Logistics, & Leadership to define, build, and improve strategy and meet service level targets & KPI’s.
  • Communicate issues with customers and work with relevant parties to minimize impact
  • Coordinate physical delivery with the logistics team and provide customers with delivery notifications
  • Create sales orders and contracts in SAP
  • Managed an assigned customer base ensuring all customer orders are proceed efficiently and shipped on time.

 

 

Requirement:

  • Minimum of 3 years customer service in a manufacturing environment
  • Previous experience with multi-national companies
  • Language: English
  • Commercial & Business acumen
  • Strong problem solving, strategic and analytical capability
  • Effective communication skills
  • Effective time management and personal organizational skills
  • Demonstrate an open-minded genuine curiosity towards understanding the needs of business and the impact of applied solutions
  • Able to work in a team environment & able to take constructive feedback
  • Strong distribution and logistics knowledge
  • Sound organizational, interpersonal, and communication skills
  • Prior ERP experience required, SAP preferred.
  • Strong Microsoft office skills- Familiarity with EXCEL functions

 

 

Adecco provides one of the most comprehensive benefits package in the industry to contract workers.  Benefits are available to you as a contractor after one week of employment.
 

 

Click on Apply Now to be considered for this Customer Service Representative job in Chicago or any related opportunities with Adecco.

 

 

Equal Opportunity Employer Minorities/Women/Veterans/Dis

  • Apply with Adecco

Reference number US_EN_99_026949_538788