Customer Service Representative CSR Call Center

Adecco is assisting a local client recruiting for Customer Service Representative – CSR – Call Center job in Chico, CA.  This Customer Service Representative – CSR – Call Center job is a temp to hire opportunity!!!

Customer Service Representative – CSR – Call Center job requires candidate to provide h
eavy phone support for both internal and external customers (average of 100-125 calls/day); continuous data entry to facilitate order fulfillment with occasional clerical responsibilities.  If you meet the qualifications listed below – Apply Now!

Responsibilities for Customer Service Representative – CSR – Call Center job include but are not limited to:

  • Take incoming customer calls for service and supply requests.
  • Aftermarket Order Entry: Inbound customer calls as it relates to aftermarket purchases & lead generation.
  • Courteously greet customers, internal and external, determine their needs and direct them to the appropriate person, office, or department by phone or in person.
  • Perform other job-related tasks as identified and approved by department Manager.
  • Keep record of service calls and work orders.
  • Enter work orders and bill chargeable customers for service performed.
  • Review work orders from customer complaints or departments and record the type and scope of service to be performed.
  • Occasional back up for receptions which includes maintaining responsibility for general secretarial support functions to the branch to ensure efficient utilization of time.
  • Regular, reliable and predictable attendance is required.

 

Candidates must meet the following requirements to be considered for Customer Service Representative – CSR – Call Center job:

  • Ability to communicate effectively both written and orally.
  • Ability to handle fast paced, high stress situations and thrive under pressure
  • Sales mentality to successful approach customers in lead generation for additional company product.
  • Proficient in Microsoft Office, most importantly: Microsoft Excel, Word and Outlook
  • Excellent customer service skills
  • Strong analytical and trouble-shooting skills
  • Must be a self-starter, resilient and resourceful
  • Must be capable of working independently
  • Impeccable Integrity and honesty
     

What's in this for you? 

  • Pay rates starting at $15-$17 per hour depending on experience
  • Weekly Pay – you receive a paycheck every week
  • Business Professional Dress Code

 

Click on “Apply Now” to be considered for this Customer Service Representative – CSR – Call Center job in Chico CA!  

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_025150_454921