Customer Service Representative

  • Location
    Depew, New York
  • Job type
    Contract/Temporary
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill a Customer Service Representative role in Depew, NY. Apply now if you meet the qualifications listed below!

Pay Rate: $20/hr.
Duration: 6+ months

Responsibilities:

• Provide support and send information to dealers and end-users upon request
• Enter customer orders into database
• Notify customers of back order situations
• Trace customer shipments
• Identify parts and quote prices
• Resolve credit issues
• Issue RMA’s for returning product and loaners
• Provide support to our Outside Sales Representatives
• Assist customers with documentation and foreign government certificates
• Provide switchboard relief on a rotating basis
• Provide support to clients
• Administer client contracts

Requirements:

• HS Diploma required, Associates+ in Business preferred
• 3-5 years’ experience in customer service
• Strong computer Skills – Microsoft Office Suite; MAX a plus
• Strong communication skills
• Ability to multi-task and strong decision making skills
• Strong organizational skills
• Customer friendly, team player
• Bi-lingual a plus


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Ibrahima Diallo at Ibrahima.Diallo@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_403971