Customer Service Representative

Adecco is assisting a local client to fill a customer service role in the Durahm NC area. This is a long term, 1st shift Monday - Friday 8:00 am  - 5:00 pm opportunity.

 

SUMMARY: Provide customers with courteous customer service in person or over the phone; strive to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers’ needs.

 

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

 

  • Process orders for truck delivery, LTL, FedEx, UPS and customer pickups.
  • Assist walk-in customers at the counter with placing orders and order pickup. 
  • Process customer returns.
  • Quote product prices to customers.
  • Process replacement orders.
  • Provide timely resolution of customer complaints, concerns, and inquiries.
  • Build effective relationships and trust with customers and potential customers by listening to their needs and educating them about the products and services that are most appropriate to their situation.
  • Maintain knowledge of changes to product environment, product competition, and customer business environment.
  • Maintain product files and knowledge of inventory levels.
  • If you feel you have the skills APPLY NOW with a revised resume. 

    Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

    Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction recor



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_028069_1670605