Customer Service Representative

  • Location
    Florence, Kentucky
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative role in Florence, KY! Apply now if you meet the qualifications listed below!

POSITION: Customer Service Representative
HOURS: Full-time
DURATION: 6 - month, possible temp to perm
PayRate: $18.00/hour

Our Property and Casualty team here in Florence, KY is seeking a licensed Insurance Services Representative (ISR) to join our family.

Candidates will be working in a call center environment, handle property & casualty related customer service and/or billing inquiries and problems. Support the growth of new business. Use a variety of computerized data entry systems for general policy servicing and troubleshooting.

Respond to inbound inquiries from potential or current insurance policy holders & agencies
Quote and bind renters insurance policies
Provide customer service to multiple P&C product queues
Take First Notice of Loss reports
Maintains working knowledge of new products
Meets call volume and quality control requirements
Communicates professionally with all customers and peers

Temp to Perm opportunity

Bilingual Spanish a plus, not required

A successful candidate will have the following skills and experience:
– 1-2 years previous customer service experience in insurance industry
– Active Property & Casualty license
– High school diploma or equivalent
– Licensed agency experience: 1-2+ years minimum
– Self-starter who is focused on goal achievement
– Strong verbal and written communication skills

High School diploma or equivalent

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_401242