Customer Service Representative (follow up)

  • Location
    Richfield, Ohio
  • Job type
    Contract/Temporary
  • Salary
    $14.50/Hour
  • Category
    Call Center & Customer Service - Customer Service

Ring ring.  That’s opportunity calling for you.   We’re hiring for long term Customer Service Representatives in Richfield, Ohio.  We’re looking for enthusiastic problem solvers – if you love talking with people and helping them, we want to hear from you! Apply Now!

 

The client is a distributor of technology type products primarily for electronic system design, maintenance & repair.  

 

These are some of the responsibilities you’ll have:

  • Making outbound calls/receiving inbound calls entering in information in the system.
  • Each contract is set up differently and you will reference many.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Use of Microsoft Word and Outlook (receiving and sorting orders)
  • Multi-tasking, reacting to both positive and negative situations, willing to go that extra mile to help out the customer find the right answer!  It will require some research and a very detail oriented person.

 

Candidates must meet the following requirements for consideration:

  • Must be able to pass a background check
  • If you have Sales Force knowledge that is a plus!

 

 

Monday – Friday

  • 8:30am – 5:00pm

 

Training will consist of a combination of in-classroom, shadowing, observing and the hours for training will be 8:30am – 5:00pm for approximately 2-3 weeks, Will learn to navigate programs, no need for product knowledge.

 

Pay for this position is $14.50/hr plus overtime as needed. This is long term with opportunity to move in to other roles as well.

 

If interested, please apply with Adecco at www.adeccousa.com



  • Apply with Adecco

Reference number US_EN_99_020159_11866418