Customer Service Representative FT/PT

Adecco is currently assisting a Radial in their search to fill multiple FT/PT Call Center - Customer Service Representative Jobs in Melbourne, FL! These are seasonal opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous call center experience is a plus but not required. Apply Now if you meet the qualifications listed below!

Responsibilities include:

 

  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments as well as actions taken
  • Check to ensure that appropriate changes were made to resolve customers’ problems
  • Refer unresolved customer grievances to designated departments for further investigation
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money or adjusting bills
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned good

 

Qualifications:

 

  • Must have a High School Diploma or GED
  • 6 months Customer Service or Call Center experience
  • Must be computer literate – Proficient with Email and Microsoft Word
  • Excellent verbal and written communication skills
  • Ability to make good decisions and resolve issues in a clear and calm matter

 


Apply Now if you are interested in this FT/PT Customer Service Representative job in Melbourne, FL! You can also text 321-204-8420 to apply. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

  • Apply with Adecco

Reference number US_EN_99_020476_471244