Customer Service Representative I // AIZJP00009653 // Addison, TX

  • Location
    Addison, Texas
  • Job type
    Contract/Temp to Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Contract, Customer Service Representative role in Addison, TX.  Apply now if you meet the qualifications listed below!

 

Pay Rate: $11.50/hour

Length of Assignment:  6 months

Schedule: Training would be Tues-Sat 11am-8pm for first 4 weeks. Schedule bid will happen during first week of training.

 

Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment.

 

ESSENTIAL DUTIES AND ACCOUNTABILITIES: Applies and develops basic skills to procedures for the position. Problem solving skills. ? 75% Assess customer needs.?100% Deal with customers.?100%. Manipulates / Navigates computer system.?100% Completes customer registrations?25%

 

SPECIAL SKILLS AND ABILITIES REQUIRED: Good verbal and written communication skills Active listening skills

 

EDUCATION: High School Diploma or GED

 

EXPERIENCE: 0-2 years general experience in an office setting or customer service experience. Has experience with computer equipment. High School graduate.

 

OTHER JOB REQUIREMENTS:COMPETENCIES: Systematically gathers information necessary to consider alternatives before making a decision. Treats individuals with respect despite personality differences or performance problems. Actively supports others to achieve common goals. Consistently meets deadlines and requirements. Demonstrates curiosity by continuously seeking new information and asking questions.

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Laurie Czechowski, laurie.czechowski@adeccona.com, (631) 844-7620

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_99_028082_11861541