Customer Service Representative I

Hiring Immediately for Customer Service Representative Jobs in Keene, NH. Different shifts within professional/office setting. These are long term opportunities with potential for temp-hire for the right candidate. Competive pay rates based experience. Apply Now!!

Qualifications:

  • Ability to work effectively with multiple, cross-functional resources and teams (e.g. Sales, Marketing, Applications Engineering, Operations, Supply Chain, Finance, etc.).
  • Advance knowledge of Microsoft Office Products
  • Working knowledge of order processing systems, shipping, freight processes
  • Ability to clearly communicate with customers in a verbal and written format.
  • Ability to work shifts as required.
  • Must be able to:

  • Assess Customer requirements & expectations
  • Problem Solve
  • Resolving Conflict
  • Analyze Information
  • Multi-task
  • Communicate in a timely & accurate manner
  • Drive and monitor progress and achievements
  • Strong organization and time management skills
  • Ability to stay focused and maintain an appropriate level of urgency to both internal and external customer requirements
  • Work within and contribute to a team environment
  • Experience in a fast paced, customer focused role.
  • Strong computer skills. SAP experience a plus.
  • Excellent communication skills via phone, email and personal interactions.
  • Responsibilities:

  • Account Management
  • Customer service support
  • Maintain customer profiles
  • Order Confirmation Management
  • Generate Quotations
  • Assist Sales Managers with bids and proposals
  • Customer Complaint Processing
  • Manage Orders To Completion
  • Regular review of account open backlog and delivery status
  • Customer correspondence
  • Outbound calling to new and existing customers
  • Field inbound sales calls
  • Systems Knowledge
  • Develop strong ERP skills through daily use and continuous training
  • Support CRM (Customer Relationship Management) System
  • Product Understanding
  • Regular attendance to internal & external training sessions
  • Pursue product knowledge
  • Assist customers with product decisions
  • Education:

    High school diploma or equivalent (GED)


    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    • Apply with Adecco

    Reference number US_EN_99_026281_1693248