Customer Service Representative II

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative II role in Brecksville, OH! Apply now if you meet the qualifications listed below!

Customer Service Representative II – Brecksville, OH
1 year (contract)
Monday – Friday 8am – 4:30pm
$13.25 / hr.

Specific Duties

Billing Exception processing - Receiving, investigating and responding to all customer inquiries from the internal organization or system (non-call taking)
Billing Exception activities include: researching, analyzing and performing appropriate system entries to process billing adjustments in accordance with company policies and procedures
A strong commitment to resolving internal and external customer issues and requests in a prompt, courteous and professional manner (non-call taking)
Demonstrated commitment to all aspects of safety
Ability to work independently
Attending necessary training and ability to follow training procedures

Must Have:

High School Diploma or equivalent
Minimum of 2-4 years work experience required working in computer systems
Proficient in Microsoft Office applications (Word & Excel)
Good communication skills with internal and external customers
Basic math skills to accurately calculate figures and amounts
Desire to learn, grow and work across client and deliver results
Adherence to 8am – 4:30pm shift with half hour lunch
Ability wo work on a team; collaborate in a group environment

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to Malisa Castillo at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_409563