Customer Service Representative II

Adecco is currently assisting our client in their search to fill a Customer Service Representative position in East Providence, RI for $18 per hour!

The Customer Service Representative sits in a call center environment assisting financial services clients (both internal and external) with financial transactions and inquiries while delivering an excellent client experience ensuring all actions are resolved in compliance with industry regulations, banking procedures, and integrity levels of the departments system and financial controls. Products may include retirement plans, 401(k), Stock Options, Health Benefits and other financial products. If you meet the qualifications listed below – Apply Now!

Details:

  • We are always seeking bilingual (English and Spanish) candidates
  • Call center experience is required
  • Will consider candidates without call center experience who have a solid customer service background
  • Experience in the banking / finance industry with mortgage servicing, fraud, or collections experience highly preferred
  • Shifts are between 9AM to 8PM, including weekends
  • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays.
  • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives.
  • Training Hours between 8AM - 8PM, Monday-Friday for the first 4-6 weeks
  • The hiring manager will communicate the shift hours once the assignment starts
  • Must complete a Customer Service Test and score a min. of 85% or better to be considered

What's in this for you?

  • Comprehensive benefits available for purchase after 30 days of employment (medical, dental, vision, options available)


Click on “Apply Now” to be considered for this Bilingual Customer Service Representative position and be on your way to earning $18.00 per hour in East Providence, RI!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_022862_487011