CUSTOMER SERVICE REPRESENTATIVE II

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Adecco is currently assisting a local client in their search to fill Call Center / CUSTOMER SERVICE REPRESENTATIVE roles in Philadelphia, PA!

Job Title: Customer Service Representative
Location: Philadelphia, PA
12 month Contract Assignment
Pay Rate: $18.00 per hour

Job Description:






Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 4-6 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.




***The ideal candidate would have strong skills in written and verbal communication, a focus on customer experience, and familiarity with learning computer based systems. Also, preferred but not necessarily required would be basic analytical skills to assess situations and make judgement calls on certain decisions. Day-to-day this person would be performing credit related work such as: processing payment terms, processing income verification information, processing refunds, processing system credits, and also processing applications for new services amongst other credit related type of work.***







How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_022862_411127