Customer Service Representative

  • Location
    Independence , Missouri
  • Category
    Call Center & Customer Service - Customer Service
  • Job type

Position Details

Position: Customer Service Representative

Location: Lee's Summit (64053)

Duration: 4 Months (Possibly Temporary to Permanent)

Compensation: $12.50 - $14.50/hour

Position Details:

Candidate will be sitting for 8 hours per day entering data into computer
Handle all customer contact received by telephone, in writing, and in person.
Troubleshoot inquiries.
Follow-up with customers on issues that cannot be resolved immediately.
Handle all customer inquiries by telephone regarding verbal reporting of results, concerns of service failures and other duties to provide customer satisfaction.
Document reporting or call history in the patient file and maintain appropriate records.
Contact the client to resolve routine matters related to patient testing and result reporting.
Use established protocols for reporting client concerns.

Position Requirements:

Prior customer service experience preferred
Must be professional in appearance and communication.
Working schedule: M-F,8 hour days, Varies between 8AM-6PM
1- 3 hour Saturday shift per month
Target start date 9/18- the 9/18 class will run 8:00-4:30. You will remain on that schedule from 9/18-10/6 and then move to your new schedule.
Possibility of temp to perm dependent on job availability/work flow.

How to Apply
Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

If you have any questions surrounding the application process, please feel free to contact Patrick Soto at

Why Adecco? Because Adecco provides one of the most COMPREHENSIVE BENEFITS package in the industry to contract workers. Just take a look at a few of the benefits available to you as a contractor:
Medical Coverage – access to an affordable and comprehensive group medical coverage plan
401(k) – Adecco offers all temporary employees the ability to participate in a 401(k) savings program
Pay Options/Direct Deposit – we make it as easy as possible for you to get paid
Paid Holidays – selected paid holiday, based on accrued hour requirements
State-of-the-artCareerCenter– training and resources available for all employees
Highly trained and professional staff – Our team cares about you and your career!

In addition to the position above, please feel free to look at all Adecco opportunities by visiting

Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.

Full Time (30+hrs)
M-F 10am-4pm

  • Apply with Adecco

Reference number US_EN_2_022862_397247