Customer Service Representative

  • Location
    Irvine, California
  • Job type
    Contract/Temp to Hire
  • Salary
    $16.50/Hour
  • Category
    Medical & Science

Specific Duties:

1. Answer Inbound Calls

2. Resolve Member/Provider Inquiries

3. Provide Claims disposition

4. Provide Authorization status

5. Master internal department workflow process

 

Must have qualifications/experience:

1. Healthcare experience working within a call center environment

2. Claims knowledge

3. Eligibility

4. Risk - payment methodologies (ffs vs CAP)

5. Ability to attain quality call outcomes - 5 star service

6. Bilingual Spanish, Vietnamese, Farsi, Korean, Chinese preferred (any or all)

 

Shift Start/End Time: 8:30 to 5:00 pm

Dress Code: business casual



  • Apply with Adecco

Reference number US_EN_99_028082_11942698