Customer Service Representative

New

Adecco is currently assisting a large client in their search for a Customer Service Rep


Apply now if you meet the qualifications listed below!


Responsibilities, Qualifications, & Details:
Job Title: Customer Service Rep
Location: Jacksonville, FL
Pay Rate: $15.00/hr.
Duration: 5+ months – Starting 04/08/2019
Hours: 40 hours 8am-6:30pm (Mon - Fri)

Operations, Business and Monetary Controls & Governance Centralized Document Control is a call center based environment that is also responsible for the centralized review and approval of various retirement and retail distribution and disbursements requests. The Centralized Document Control Associate is responsible for performing a complete review of all transactions assigned to their work queue and insuring that client instructions are being processed as requested. Additionally, associates will be required to take incoming calls which will allow them to build skill sets relating to direct and indirect client interaction while maintaining their weekly goals. Calls will range from retail and retirement account knowledge on general IRS guidelines to processing distribution requests entered by the branch offices for our national clients. All incoming associates will undergo an extensive training course with both classroom and on the job training with a certified mentor. Candidates should be self-motivated, eager to learn and detail oriented within the workplace environment. Internal Career Progression opportunities afford hard working individuals the ability to create a well-rounded work experience.

**Fluency in Spanish is a plus**

Additional notes:
• Candidate should have experience in customer service and be able to work in a team environment
• Excellent written and oral communication skills required
• Strong computer and keyboard skills required
• Ability to manage issues through to resolution required
• A 4-year college degree is desired
• Hours of operation are from 8am-6:30pm (Mon - Fri) with a 40 hour work week in our Jacksonville, FL location



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.

If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at Jenifer.robinson@adeccona.com

For other opportunities available at Adecco, please go to www.adeccousa.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_410455