Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Customer Service job in Jacksonville, FL! Apply now if you meet the qualifications listed below!

 

Type: Fulltime (40 hours / week) contract

Length: 5+ months

Pay: 18.51 / HR

Shift/Hours: 8 hr. shift Monday through Friday from 8:30 am to 6:30 pm (EST)

 

Responsibilities for this Customer Service job include, but are not limited to:

  • Supports the company Network Statement and Tax Reporting group.
  • The group handles inquiries from Client Associates, Financial Advisors and Branch Management regarding the Monthly and Tax Reporting Statements.
  • Statements/Tax Reporting team lends phone support for several request types such as: cost basis, capital changes, monthly statement content & production, client correspondence, and the 1099 tax statement
  • Provides subject knowledge expertise to branch offices on the company Monthly and Tax Reporting statements through tutorial based phone calls.
  • Support outbound call campaigns
  • Participates in ad-hoc projects and specialty needs

 

Qualifications for this Customer Service job:

  • Must have experience in Customer Service and/or Financial Industry
  • Good verbal communication skills - ability to interact with various band levels
  • Demonstrate a “self-starter” behavior and a willingness to help others
  • Proven Flexibility/adaptability within a changing environment (multitasking, able to move quickly from task to task dealing with high volumes at a fast pace).
  • Previous call center experience preferred
  • College degree preferred

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Customer Service job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1199746