Customer Service Representative

Adecco is working with a local company to find the perfect person to fill their temp to perm Customer Service Representative Role in Keene, NH. 

Hours: Monday - Friday. 9:00am - 5:00pm
Pay Rate: $13/ hour 

The Customer Service Representative supports the sales function of the organization by working directly with customers to process orders for products. 

You will be responsible for the following duties and responsibilities:
      * Handles, coordinates, and responds to all incoming telecommunications 
      * Phone; e-Mail; Voice-Mail; FAX; Etc.) inquiries from customers and potential customers.
      * Processes requests and documents all customer proposals through the ERP system.
      * Responsible for documentation and updates in the CRM system to maintain and update the 
         company’s knowledge base.
      * Processes customer Purchase Orders through the ERP system’s Order 
      * Ensures accuracy of all aspects of customer orders.
      * Communicates frequently with the Field Sales Team to transfer knowledge of customer    issues, customer requests, competitive information, and or general intelligence related to their accounts.
      * Works closely with Technical Services to help customers determine the correct solution for applications.      
      * Customer Requests for information, quotations, and order processing.
      * Participate in trade shows and other marketing coordinated events as requested.
      * Additional duties as assigned. 

Minimum Qualifications-
 
Education and/or Experience
High School Diploma or equivalent 
Minimum of 2 years in Customer Service experience required.

Language Skills
       • Ability to read and interpret documents such as safety rules, operating and 
         maintenance instructions, and procedure manuals. Ability to write routine reports 
         and  correspondence. Ability to speak effectively before groups of customers or 
         employees.

Mathematical Skills
      • Ability to add, subtract, multiply and divide in all units of measure, using whole 
        numbers, common fractions, and decimals.  Ability to compute ratio, and percent 
        and to draw and interpret bar graphs.

If you are interested in this role please call us at 603-355-8310 or hit apply now! We look forward to hearing from you! 

  • Apply with Adecco

Reference number US_EN_99_026281_389897