Customer Service Representative (Level II)

Adecco is currently assisting a local client in their search to fill a Customer Service Representative II job in Riverside, RI paying $15.54/HR. Apply now if you meet the qualifications listed below!

Responsibilities for this Customer Service Representative II job include, but are not limited to:  

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
  • Uses computerized system for tracking, information gathering, and/or troubleshooting
  • Requires advanced knowledge of the organization, products and/or services
  • May research issues or transfer to a research function
  • Handles customer calls with somewhat more complexity
  • Qualifications for this Customer Service Representative II job:

  • Must have good communication and problem-solving skills.
  • Generally, has more than 1 year of experience.
  • Team player
  • Attention to details
  • Can multi task
  • Able to handle high volume of calls
  • Additional Details:

    Type:                      Full Time

    Length:                  1yr. with possible extension and/or conversion to perm employment

    Pay:                        $15.54 / HR

    Shift/Hours:          Can be any of the following: Mon-Thurs, 9:30AM to 6:00PM and Fri 8:30AM to 5:00PM OR Mon-Fri, 8:30AM to 5:00PM OR Mon-Thurs, 9:00AM to 5:30PM and Fri, 8:30AM to 5:00PM

    Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Eligible for medical, dental, and vision benefits on the first of the month following 60 days of employment
  • IMPORTANT: This Customer Service Representative II job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

    The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

    Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit The Company will consider qualified applicants with arrest and conviction records.

    • Apply with Adecco

    Reference number US_EN_99_022862_1259629