Customer Service Representative

  • Location
    Livermore, California
  • Job type
    Direct Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco Direct Placement is currently recruiting qualified candidates for a Direct Hire Customer Service Representative Job near Livermore, CA for our client, a well-established manufacturing facility.

The Customer Service Representative Job offers:

Working for a well-known brand with products in the home interior, automotive, building, and IT/electronics industries.
100% employer paid insurance premiums for both the employee and their family plus several bonus structures
Base pay rate will be $19-$21/hour depending on experience level


Responsibilities:

Receives customer request or inquires via telephone or email.
Analyses requests, transactions, adjustments, and records of customers in assigned region(s).
Provides information requested by customers or reroutes requested information to the proper contact.
Traces order status in collaboration with the Logistics department.
Resolves customer inquiries, questions to related orders.
Receives, documents, and enters orders as requested.
Serves as a liaison with other departments for proper order completion.
Coordinates with customers for orders, catalog mailings, samples ordering, and price quotations as required.
Building and maintain customer relations for general data and order up keeping.
Obtain knowledge of product line, pricing, delivery schedules, logistical objectives, marketing services and promotions, and miscellaneous data.
Manage inventories and supplies


Qualifications:

High School/GED educational level required, Undergraduate Degree preferred
Two (2) years or more of customer service training and experience are necessary.
Extensive SAP system knowledge and experience is required.


If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Megan Madaris, at megan.madaris@adeccona.com Please include Customer Service Representative on the subject line of any e-mail correspondence. Questions regarding this position can be addressed by emailing or calling 678-588-5977. Thank you in advance for applying, however, only qualified candidates will be contacted.

The Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to www.adeccousa.com today!




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Reference number US_EN_2_025188_135175