Customer Service Representative

Adecco is assisting a local client recruiting for a Customer Service Representative in Mukwonago, WI.  

 

The Customer Service Representative position require candidates to be responsible for the support of accounts through order entry, order process, inventory levels, and reporting. If you meet the qualifications listed below – Apply Now!

Responsibilities for the Customer Service Representative include but are not limited to:

  • Complete order entry, provide order status information, inventory levels, late shipment notification and coordinate or consolidate shipments for assigned customers
  • Assist in team order entry, forecasts, specifications, special reports and tasks
  • Learn and develop an understanding of the product line offerings and options in order to make recommendations or suggest alternatives as required
  • Perform a wide variety of duties to assist customers by answering questions, providing information, and interacting with other departments as required
  • Develop knowledge of customers buying patterns, in order to contact customers to secure new orders or releases
  • Respond to customer communications regarding requests for information, resolution of quality or product issues, pricing, and lead-times with the assistance of the Team Leader or more experienced team members if required
  • Partner with Customer Service Representative on customer activities relating to product launches and issues
  • Review and administer customer pricing
  • Prepare and maintain special reports for customers as required.
  • Act as a back-up for selected assigned customers from other CSR’s, and maintain own customer account information for use by back-ups
  • Handle Cold Call customer inquiries

 

Candidates must meet the following requirements to be considered for the Customer Service Representative position:

  • Bachelor’s Degree required
  • Proficient in Windows environment, including Microsoft Word, Excel and PowerPoint
  • Detail-oriented, quality conscious, with excellent organizational skills
  • Courteous, tactful, and a good team player
  • Prompt, reliable attendance is required
  • Internet literate

 

Click on “Apply Now” to be considered for this Customer Service Representative position in Mukwonago, WI!  You may also visit www.adeccousa .com to view other current  opportunities.

 

 

  • Apply with Adecco

Reference number US_EN_99_026908_427463