Customer Service Representative

New

 

Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Phoenix, AZ! Apply now if you meet the qualifications listed below!

 

Type:                      Fulltime (40 hours / week) contract

Length:                  6+ months

Pay:                        17 / HR

Shift/Hours:          Shifts are between the hours of 8am-7pm M-F

 

 

Responsibilities for this Customer Service job include, but are not limited to:

  • Work in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner
  • Meet clients in the moments that matter to fully understand the need and fully resolve their situation the first time
  • Understand how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life
  • Navigate multiple computer applications while interacting with the client
  • Listen to, understand and provide solutions for our client's needs

 

Qualifications for this Customer Service job:

  • Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our client’s financial lives
  • Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
  • Has a dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
  • Communicates effectively and confidently with all clients to make their financial lives better
  • Has the ability to engage with clients - begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections
  • Is comfortable with ongoing change and learning new technology/processes
  • Has 1+ year of customer/client service experience, including experience handling difficult client situations
  • Has at least an intermediate level of proficiency with computers and current technology

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Customer Service job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_614315