Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Customer Service Representative job in Port Arthur, TX! Apply now if you meet the qualifications listed below!

 

Type:                      Full-time (40 hours / week)

Length:                  3+ months (temp to hire)

Pay:                        $15.00/ HR

Shift/Hours:          Monday-Friday, 7:30am-4:30pm

 

Responsibilities for this Customer Service Representative job include, but are not limited to:

  • Interacts with customers to establish ongoing value-added relationships
  • Manages all aspects of customer relationships from quotation through payment of invoices
  • Works with branch customers to solve payment issues to lower branch DSO
  • Become a reliable resource to customers and co-workers on sales order status and information
  • Show initiative by identifying and analyzing problems and proposing acceptable solutions
  • Receives sale calls, quotation requests, faxes, mail, EDI, email, and will-call orders
  • Provides inventory and pricing information
  • Coordinate with outside sales, purchasing, billing, management, and warehouse customer issues
  • Enters or processes delivery ticket/shop orders
  • Produce and negotiate customer quotations and proposals
  • Contacts customers concerning late payments, invoicing issues, and other issues involving credit and receivable items for branch assigned accounts Reports collection status to AR and management
  • Occasionally attends client visits with sales representatives
  • Informs and complies with company return goods policy
  • Assists outside sales in order processing and customer services
  • Quote follow-up and track lost sales reports as well as expediting all customer inquiries and orders
  • Arrange direct and/or hot shot deliveries to correct customer problems
  • Process credit card transactions
  • Assist in physical inventory
  • Assist will call customers in placing orders
  • Participate in special projects as requested by management
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    Qualifications for this Customer Service Representative job:

  • 3-5 years customer service experience
  • 1-2 years sales experience
  • Ability to work in a fast-paced team sales environment with minimal supervision
  • Experience with MS Office (Outlook, Excel, Word)
  •  

    Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
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    IMPORTANT: This Customer Service Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

     

    The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

     

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    Adecco will consider qualified applicants with arrest and conviction records for employment

    • Apply with Adecco

    Reference number US_EN_99_022862_1254908