Customer Service Representative

Adecco is currently assisting a local medical manufacturer recruiting for Customer Service Representatives in Portage, MI These Customer Service Representatives are long term contract opportunities, with starting pay rates of $15 plus overtime! For instant consideration for these Customer Service Representative positions, Apply Now!

The Customer Service Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets.

• Enter segmentation request data into data base.

• Review CT Scans for conformity to required protocol.

• Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models.

• Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty.

• Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.

• Upload completed Pre-plans to field based personnel.

• Document all activities according to prescribed methods and procedures.

• Follow work instructions exactly to deliver consistent output

Requirements to be qualified for this role include:

• At least 2 years of experience, a High School Diploma or GED – bachelors degree preferred.

• Computer skills: Proficiency in Microsoft office suite is required, candidates with experience in Salesforce or Materialize MIMICS are preferred

• Demonstrated customer service orientation. Demonstrated interpersonal and communication skills preferred

• Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment


Preferred skills include:

• Certification or related experience in Radiology (CT, X-Ray, MRI)

• Certification in Nursing or related field

• College level anatomy course completion


The starting pay rate for Customer Service Representatives is $15 plus overtime as needed. Click on apply now for instant consideration for these Customer Service Representative roles in Portage, MI

Equal Opportunity Employer Minorities/Women/Veterans/Disabled




Equal Opportunity Employer/Veterans/Disabled

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Reference number US_EN_99_028082_1344296