Customer Service Representative

New

Adecco is currently assisting a local client in their search to fill a Customer Service Representative III job in Richardson, TX paying $18.51/HR. Apply now if you meet the qualifications listed below!

 

Responsibilities for this Customer Service Representative job include, but are not limited to:

Supports the client’s vendor base for B2B payments; simplifying the payment process and providing better control and visibility for our clients. Will also foster the client relationships sold, and working closely with Vendor Enrollment management, as well as the Implementation and Sales teams, to develop plans to build or retire quota.

  • Place calls to client selected vendors not currently participating in the program
  • Maintain vendor queue, appropriately prioritize calls, retire non accepting vendors and assure campaign completion within appropriate timelines
  • Enter vendor and/or client data within designated databases and accurately note vendor contact and acceptance information
  • Discuss enrollment statistics with clients, sales and implementation managers
  • Circumvent vendor objections by proposing alternate payment options (new)
  • Other duties as assigned

Qualifications for this Customer Service Representative job:

  • High School Diploma or GED required; Bachelor’s Degree is preferred
  • 1+ years previous experience of inside sales/tele sales or sales support preferred
  • Must be detail oriented, with the ability to handle multiple assignments promptly and effectively
  • Must be able to manage time effectively and work independently without direct supervision
  • Excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as, customer service skills are required
  • Ability to react quickly and decisively to resolve customer/vendor issues
  • Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple projects
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Proficiency in the use of Microsoft Office product suite, including Excel and Outlook are essential

Additional Details:

Type: Fulltime (40 hours / week) contract

Length: 6 months with possible extension and/or hire capability

Pay: $18.51 / HR

Shift/Hours: Mon-Thurs, 7:30AM to 4:30PM and Fri, 7:30AM to 4:00PM

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Eligible for medical, dental, and vision benefits on the first of the month following 60 days of employment

IMPORTANT: This Customer Service Representative III job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1190816