Customer Service Representative

  • Location
    Riverside, California
  • Job type
    Contract/Temp to Hire
  • Salary
    $12.00/Hour
  • Category
    Office, Clerical & Administrative - Clerical

Adecco is currently hiring for a Customer Service Representative in the city of Riverside

 

Shift: 1st

Pay: $12.00

Monday thru Friday 

 


* Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.


* Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.


* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.


* Check to ensure that appropriate changes were made to resolve customers' problems.


* Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.


* Determine charges for services requested, collect deposits or payments, or arrange for billing.


* Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.


* Solicit sales of new or additional services or products.


* Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.


* Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.



  • Apply with Adecco

Reference number US_EN_99_025131_11872565