Customer Service Representative

  • Location
    Riverside, California
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Office, Clerical & Administrative - Clerical

Adecco is currently hiring for a Customer Service Representative in the city of Riverside


Shift: 1st

Pay: $12.00

Monday thru Friday 


* Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

* Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

* Check to ensure that appropriate changes were made to resolve customers' problems.

* Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

* Determine charges for services requested, collect deposits or payments, or arrange for billing.

* Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

* Solicit sales of new or additional services or products.

* Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

* Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

  • Apply with Adecco

Reference number US_EN_99_025131_11872565